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The Minister of Aviation and Aerospace, Festus Keyamo, has said regulators will force airlines to compensate passengers for delayed or cancelled flights from January 2024.
Keyamo spoke while appearing
before the National Assembly joint committee on aviation to defend his
ministry’s budget for the 2024 fiscal year on Tuesday, Dec. 12.
He said: “I said on a weekly
basis, please publish the list of airlines that do not fly as at when due,
cancelled flights, delayed flights, how many hours it was delayed, were there
compensation, actions they took as regulator against these airlines. We are
starting that in January.
“For every delay, there is a
report, an actual report by the regulator. What did they do? Did they pay
compensation?
“And if they didn’t pay
compensation, we have said that the other way to get compensation is that once
the passenger is buying the next ticket, the person must be given a rebate.
“That passenger must be given a
50 or 40 per cent rebate.”
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